Frequently Asked Questions
How does the Hand and Finger massager work?
It combines gentle air compression, massage and comforting heat around the hands and fingers to create a soothing, relaxing experience perfect for hardworking hands at the end of a busy day.
Who is the Hand & Finger Massager suitable for?
It’s ideal for adults whose hands feel tired or overworked from everyday activities such as typing, cooking, cleaning, crafting, gardening, phone use and other hands-on tasks.
Can I adjust the heat and massage intensity?
Yes. Choose from 3 heat settings (42°C, 45°C and 47°C), 5 intensity levels and 3 massage modes to personalise your experience.
How long is each massage session?
Each session lasts approximately 15 minutes, with an automatic shut-off so you can simply sit back, switch off and enjoy your moment.
Is it cordless and rechargeable?
Yes. The massager features a 2000mAh rechargeable battery, giving you the freedom to relax without being connected to a power outlet during use.
Can I use it if I have a medical condition affecting my hands?
The massager is designed for general comfort and relaxation and isn’t intended to diagnose or treat medical conditions. If you have an injury, reduced sensation, circulation concerns or another condition affecting your hands, consult an appropriate healthcare professional before use.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.